How can we help?
Have a question, found a bug, or just want to share feedback? We'd love to hear from you. Our team is here to help your plants thrive.
help.buddi.app@gmail.comWe typically respond within 24-48 hours
Frequently Asked Questions
How do I add a new plant?
Tap the "Add Plant" button on your Garden screen, then take a photo or choose from your gallery. Our AI will identify the species automatically.
How do I connect a sensor?
Go to your plant's detail page and tap "Connect Device." Follow the on-screen instructions to pair your Buddi sensor via Bluetooth.
Can I use Buddi without a sensor?
Absolutely! Buddi works great for manual plant care with reminders, health checks, and the community features. Sensors are optional.
How do I delete my account?
Go to Profile → Settings → Delete Account. This will permanently remove all your data. You can also email us to request deletion.